These Terms of Use ("Terms") govern your access and use of the ISP Billing System ("System") provided by Centipid Technologies ("we" or "us"). By accessing or using the System, you ("you" or "User") agree to be bound by these Terms.
We offer a 14-day free trial for new users to explore the System. To keep enjoying its benefits, you'll need to renew your access on or before the expiry date. If a renewal slips your mind, no worries – we'll send you reminders. However, if the renewal remains outstanding, we'll have to temporarily disable access to some functionalities like, editing data on the system, Winbox and remote access links until your account is current.
If you require any support from us to install the system in your mikrotik, we charge a one-off fee of $10. This only covers system installation and configuration. Any other configurations will be quoted and charged separately.
There are a few things to keep in mind regarding your System usage fees. We have a minimum monthly payment of 500 KES (Kenyan Shilling) to cover basic functionalities. Additionally, for hotspot usage, we charge 3% of the total hotspot revenue collected. For PPPPoE (Point-to-Point Protocol over Ethernet) connections, the fee is $0.19 per active user. If you ever need technical assistance with router configuration for Hotspot and PPPoE, we'll be happy to help for a free. Other configurations that involve devices other than Mikrotik will be quoted and charged separately.
We strive to provide a reliable System, but please understand that we offer it "as is" and cannot guarantee its absolute perfection. We disclaim any warranties, express or implied, including but not limited to, those related to merchantability, fitness for a particular purpose, or non-infringement. Additionally, we can't be held responsible for internet downtimes, router malfunctions, or other issues caused by you, your employees, or third-party equipment.
As a System user, you're responsible for maintaining the security of your account and password. Any activity that occurs under your account falls under your responsibility. You also agree to use the System for lawful purposes only and in accordance with these Terms.
We reserve the right to terminate your access to the System and these Terms at any time, for any reason, with or without notice. Similarly, you may terminate these Terms by discontinuing your use of the System.
In the unfortunate event of issues arising from your use of the System, we won't be held liable for any damages, including but not limited to, direct, indirect, incidental, consequential, or punitive damages.
These Terms will be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of laws provisions. These Terms constitute the entire agreement between you and us regarding your use of the System.
We may modify these Terms at any time, and we'll keep you informed by posting the revised Terms on the System. Your continued use of the System after the revised Terms are posted signifies your agreement to be bound by the revised Terms.
If you have any questions about these Terms, please don't hesitate to contact us at sales@centipidtechnologies.com or whatsapp +254742324193. We're always happy to help!